Here are some quotes to identify abusive behavior:
- “I did not know specialised clinics existed for people like me.” Jozef Annicq, 36
- “Someone to take care of addicted customers? That’s an intelligent move. I’m a chemist and I know the best prevention action is in the field talking to people.” Gaby, 62
- “You tell me it’s very courageous to come and talk to you about gambling? It’s true after all; I wasn’t looking at it that way.” Romain, 33
- “When you play to this extent, it’s not easy to say that you’ll have yourself banned, it’s a good thing to take a break for a few months, to calm down and then come back to play later.” Peggy, 52
- “You are doing a good job; I’m relieved to know that you can help my sister, thanks.” David, 28
- “I was playing too much on-line. 2 or 3 times a week at first, then every night. The only thing that worked was to uninstall the Internet connection from my computer. When I want to play, I go round to my brother’s.” Willy, 22
- "I chose a Voluntary Access Limitation; I voluntarily restrict myself to Friday nights. It’s my “appointment with pleasure”, I’m glad I made the move.” Ludovic, 41
- “I know I’m on the banned list; I’m the one who wanted to be on it!! But I tried to get back in, you never know. Never mind, I’ll go back to usual…. " Encarnacion, 51
- “It’s good to come to see us and to explain the possibilities available to us; we didn’t know we could ask to be restricted to once a week without being completely banned.” Yan & Victoria, 27 & 29
- “I appreciate your approach because, right from the start, you didn’t tell me what I should do, you told me it was up to me to make the decision. It’s better when you decide for yourself and today I’m ready: I want to limit my gaming.” Hervé, 47
- “The fact that you came to me to talk about it was enough to make me think it over, I feel better and I control myself now because I can see what I’m doing.” Chris, 45
- “There was a time in my life when I played like mad, all my savings went down the drain as well as the capital I had left over from my divorce. I played everything: casinos, gaming halls in Belgium, horse races… Nowadays, life is much better, I met someone good and my life is better balanced.” Denise, 42
