Casinos encourage spending or "combating gambling abuse"

Being aware of the potential risks of addiction that stem from gambling casino operators and professional organisations have set up voluntary actions with customers since 1999 and offer concrete solutions aimed at preventing and treating addiction before it takes hold:

• Better information to warn about risks


• Training staff in contact with players how to detect customers in difficulty


• Directly advising players, and explaining the voluntary limitation programme to players.

Casinos are looking for their customers to become addicts

Addicted or pathological customers are not “valuable” for an online casino.

Brands like Lucien Barriere or Le Croupier are building their image on a fun and enjoyable type of gaming and want their customers to play responsibly and enjoy their time spent in land-based or online casinos.

This is why several measures have been developed in order to limit the gaming addiction.
 

Addiction of any kind be it drink, drugs or gambling is a very serious matter. Only 3% of the UK population could become gambling addicts and for those people a personalized assistance has been developed. Lucien Barriere’s employees and LeCroupier.com’s customer support staff are trained to direct these people to a place where they can get help for their addiction.

But, for the majority of players, it is about having fun creating your own character, meeting people in the casino, having a virtual drink and playing a few games.
 

Promoting responsible gaming is a commitment and when players are using the site, a message will flash up every hour informing them of the amount of time they have been online and advising them to take a break.

As an example : on Le Croupier you can set your own limits by periods or maximum deposit amounts, a self ban system is also available and we are guaranteeing a responsible marketing policy (No solicitation of banned or limit customers).

Under 18s can easily play online

Most of the online gaming sites are aware that an online casino can be addictive for children and are utilising their full resources to avoid this kind of situation.

A strong Responsible Gaming ethic is one of the key strategic objectives of Le Croupier and the site is offering several levels of protection and information to our customers. Le Croupier works with its own online police that thoroughly check every person’s identity before they can sign up. Players must be 18 or over.

LeCroupier.com has instituted adequate controls to prohibit minors accessing their gaming systems (e.g. age checks and self declaration, ID and geographical verification through dedicated software), and an ID and credit card verification, for cash access through the credit card registration.

This is the level of security you would expect from a land-based casino like Lucien Barriere.
 

Casino games are rigged

The casino business is highly supervised, regulated and audited by the gambling commission.
In fact, the honesty and legality of gaming is guaranteed.

At casinos, payback of amounts bet is the most generous of all types of gaming.

Casino Game Payback Rate

Remember that the notion of a payback rate corresponds in fact to a period of gaming that customers can appreciate and compare.

Gaming equipment has to be approved and all games, especially table games are under video surveillance (sound & image) and casinos are obliged to keep the recordings for several weeks, so they are available to the supervisory authorities.